The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. TravelBox will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7-12 working days after the confirmation.

Please return your purchase to the following address:
Watts E Shop PLT
c/o Bright Alliance Sdn Bhd
No. A8, Jalan Kuang Bulan,
Taman Kepong 
52100 Kuala Lumpur
Tel no: +6018-287 4682

Please contact us at customer@travelbox.com.my or +6018-287 4682 if you have any questions or doubts.